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Before you open an account or use any part of the job3 platform, these terms set out exactly what we expect and what you can expect from us. Access and eligibility depend on your local law and the eligible regions where this platform operates.
These terms form a binding agreement between you and job3 the moment you complete registration and access the platform. They cover your conduct, your account activity and the way transactions — including those processed via bKash, Rocket and Upay — are handled on our side. We may update these terms when our operations change, and the version published at this URL is always the current one. Continued use of the account after a published update means you accept the revised terms. If you do not agree with any part of these terms, the correct step is to stop using the account and contact our support channel to request closure. Nothing in these terms removes rights you hold under applicable local law. Where local law in Bangladesh or another eligible region grants you protections that cannot be waived by contract, those protections remain in force regardless of what these terms say. We apply these terms consistently across all product areas — slots, live casino tables, crash games and any sports category available to your account. If a specific product section has additional rules, those rules supplement rather than replace these terms.
Understanding the scope of this policy helps you know when these terms apply and when another set of rules — or external law — takes over. We have mapped the four main areas below so you can see exactly where these terms sit.
These terms fully govern how you create, maintain and close your account. Registration requirements, login credentials, account suspension and closure procedures all fall inside this policy. Actions you take while signed in are subject to these terms at all times.
Deposits and withdrawals processed through bKash, Rocket or Upay are covered by these terms for the job3 side of the transaction. The payment provider's own terms apply separately to the mobile wallet leg of any transfer; we do not override those.
All game content, promotional notices and account communications published by job3 fall within the scope of these terms. Content supplied directly by a game studio — such as Pragmatic Play, Habanero or JDB — may carry its own studio-level notices; those do not replace this policy.
Services operated by external parties — payment processors, identity verification providers or any linked third-party site — are outside the direct scope of these terms. We are not liable for the policies or conduct of those third parties. Review their terms independently.
These terms are not only obligations — they also describe what you can do. You have the right to review your own account transaction history at any time through the signed-in account area. If any detail in your account profile is incorrect — name spelling, registered mobile number or linked wallet reference — you can request a correction by contacting our support channel with the relevant documentation. You also have the right to raise a question about how any clause in these terms applies to your specific situation; our support team will route your query to the appropriate person. Where you believe we have made an error in applying these terms to your account, you can request a formal review. We aim to acknowledge every formal terms query we receive and will let you know the next step once we have looked into it. None of these rights require you to open a new account — all of them operate through your existing signed-in account or the support route listed on this page.
Open the transaction history section inside your signed-in account to see every deposit, withdrawal and game round attached to your profile. Records are displayed there without needing to contact support.
If your registered name, mobile number or linked bKash or Rocket wallet reference needs updating, contact support with proof of the correct detail. We verify changes before applying them to protect your account.
Any clause in these terms that is unclear or seems to apply incorrectly to your account can be queried via the support route below. Describe the specific clause and your situation; our team will respond with the applicable position.
You may request that your account be closed at any time. Submit the request through the support channel; we will confirm the closure steps, including how any remaining wallet balance is handled before the account is deactivated.
If a clause is unclear, if you want to raise a formal query or if you need to take action under these terms, use the contact routes published on this site. We do not publish operating hours or response-time commitments we cannot verify, so the routes below reflect what is visibly available on the platform.
The live chat widget on the site is the fastest route for terms-related questions. Open it from any page while signed in and describe your query directly. For formal requests, ask the agent to log the conversation reference.
For written terms queries, policy correction requests or formal account review submissions, use the support email address published in your account's help section. Include your registered mobile number and the clause reference you are querying.
The help section inside your signed-in account lists published answers to common terms questions. Check there first — many account-scope and transaction-scope queries are answered without needing to contact the support team directly.
We apply these terms consistently across every account and every product area. Here is how the key policy-handling areas work on our side.
Account data — registration details, transaction records and session logs — is held in line with the data policy published on this site. We do not share your account data with third parties except where required to process a bKash, Rocket or Upay transaction or where local law requires disclosure.
These terms require you to keep your login credentials confidential. If you believe your account has been accessed without your permission, contact support immediately using the live chat or email route. We will log the report and advise the next step.
We retain account and transaction records for the period required under applicable law and our operational obligations. After that period, records are removed from active systems. You can request a summary of your records while your account is active.
You cannot unilaterally change the terms that apply to your account, but you can submit a formal question or objection via the support email route. If a term changes on our side, we publish the update at this URL and the change applies from the date noted in that update.
The questions below cover what real account holders ask about how these terms work, what rights they have and how to take action under the policy.
Yes — for the job3 side of any transaction. When you deposit or withdraw using bKash, Rocket or Upay, these terms govern how we process and record that transaction. The payment provider's own terms govern the wallet side separately, so you should review both.
If a new or existing term is not acceptable to you, stop using the account and contact support to request closure. We will guide you through the closure process, including how any remaining balance is returned to your linked wallet before the account is deactivated.
Access and eligibility depend on your local law and the eligible regions where job3 operates. We do not make a blanket legal determination on your behalf. Check the current rules that apply in your location before using the account.
The version published at this URL is always the current one. We note the update date at the top of the policy when changes are made. If you continue using your account after an update is published, that means you have accepted the revised terms.
No. Studio-level notices from providers like Pragmatic Play, Habanero or JDB relate to game content and are supplementary. These account terms remain the primary agreement between you and job3 for everything outside the game mechanics themselves.
Records are retained for the period required under applicable law and our operational obligations. You can request a summary of your active account records at any time through the support email route. After the retention period, records are removed from active systems.